Payment Terms: Prior to making payment all sections of the booking form are to be completed. Once the booking has been confirmed it becomes non-refundable. Any refunds given are at the discretion of NWBT management team. Where the college has already incurred costs on the students behalf, we reserve the right to refuse a refund. NWBT shall use its best endeavours to deliver training programmes as scheduled. When it is necessary in extreme circumstances for NWBT to re-schedule the training, the client shall be entitled to a full refund should alternative arrangements not be agreed.
Methods of payment
Cash – Pay in person at NWBT or Burnley College.
Invoice – A Purchase Order is required and the invoice is payable within 30 days.
Cheque – Cheques are payable to Burnley College.
Credit Card – We will take payment via telephone. Please call 01282 733273 or alternatively you can visit northwestbusinesstraining.co.uk
Instalments –Where a student chooses to pay in instalments, it is the responsibility of the student to keep the payment card details up to date. If a payment is unable to be collected, you must contact NWBT to make immediate payment. In the event that the student fails to fulfil the terms of payment as agreed, NWBT has the right to exclude the student from attending classes and will not permitted to attend any examinations until the outstanding fees are paid and may affect any future booking with NWBT and the College. Where a student chooses to pay in instalments this does not reduce the liability to pay all fees in full even in the event of a cancellation on the delegates behalf. Confirmation of booking and joining instructions will be forwarded to client on receipt of the above. To officially withdraw from a course, you will need to contact NWBT on 01282 733273 or email [email protected] Please note, this method of payment is only available to purchases of the value of £100 or over.
Registration details of delegates will be input onto NWBT at Burnley College’s Management Information System and may disseminate this information subject to the provisions of the Data Protection Act 1998. Individuals are entitled to a copy of any personal data held by the College, for which a fee will be charged to cover, administrative costs, prior to release of any such information. The College reserves the right to refuse admission to previously excluded students or any student/organisation with outstanding debt to Burnley College or NWBT. Freedom of Information Act Burnley College is committed to openness and transparency in the way it conducts its business. To comply with the Freedom of Information Act the College has adopted the ‘model’ publication scheme for Higher Education/Further Education establishments. This publication scheme outlines the classes of information we are prepared to release, although much information is free it also details where any charges will apply. The publication scheme in full can be accessed through the College website www.burnley.ac.uk located under “Freedom of Information” on the home page. ESFA Privacy Notice This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations. For the purposes of relevant data protection legislation, the DfEis the data controller for personal data processed by the ESFA. Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes. Your information may be used for education, training, employment and well-being related purposes, including for research. The DfE and the English European Social Fund (ESF) Managing Authority (or agents acting on their behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training. Your information may also be shared with other third parties for the above purposes, but only where the law allows it and the sharing is in compliance with data protection legislation. You can agree to be contacted by other third parties by completing the ESFA PRIVACY SECTION on the front of this enrolment form by ticking the relevant boxes. Further information about use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit: Burnley College Privacy Statement The information collected on this form will be used to process and manage your enrolment at Burnley College. We may contact you to advise you of the progress of your enrolment at the College or with other information relating to your course. More information about how we process and manage your data can be viewed at: http://www.burnley.ac.uk/policyPrivacy Statement for website
General From time to time you will be asked to tell us personal information about yourself (e.g. name and email address etc) in order to become a student or a client, to use College systems and services and so on. At the point of collecting the information we aim to clearly explain what it is going to be used for and who we may share it with. Unless required or permitted by law, we will always ask you before we use it for any other reason. We would only use it for marketing with your prior consent. Any sensitive personal information will never be shared with anyone outside the College without first obtaining your consent, unless required or permitted by law. We comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR), including removing your personal information from our systems when it is no longer required and ensuring that all personal information supplied is held securely. Whenever you provide such personal information, we will treat that information in accordance with this statement, current legislation and our Data Protection Registration (Registration Number: Z9682396). We also aim to meet current best practice. Individuals whose personal information the College holds have certain rights under the law. More information can be found on the Information Commissioner’s website https://ico.org.uk/. Enrolment - This section explains how the College uses the personal information that you give us during the enquiry, application and enrolment process. How the College uses your information. The information will be used for purposes relating to education, training, employment, general advice services, well-being and research. The College may share non-sensitive personal information about you with other organisations, for example the Local Authority (see below), for these purposes. We do not share your information for purposes that are incompatible, such as product marketing without your consent. Sensitive personal information you provide (eg. disability or ethnicity) may be used by the College for the purposes of equality of opportunity, support for your studies and to minimise risk. It may also be used anonymously for statistical purposes. The College will ask your permission before sharing sensitive information with other organisations, unless the sharing is permitted by law and necessary. How government departments use your information. We pass information to government agencies to meet funding requirements as required by law.
Further information about use of and access to your personal data, and details of organisations with whom the data is regularly shared are available at: http://www.gov.uk/government/publications/sfa-privacy-notice.The legal basis for collecting the information. Most of the information on the form is collected because it is necessary for your enrolment as a student, to manage your progress on your course or is required by law. You must provide it in order to enrol at the College. Websites and Cookies This section applies to anyone accessing College websites. A cookie is a small file, typically of letters and numbers, downloaded on to your device (e.g. your PC) when you access the College website. Cookies allow the website to recognise your device and so distinguish between the different users that access the site. Session cookies will remember your selections as you browse the site. These cookies are for the browsing session and not stored long term. No personal information is collected by these cookies. Google Analytics cookies help us to make the website better for you by providing us with user statistics, for example: which pages are the most visited; how a user navigates the site. No personal information is collected by these cookies. To find out more about cookies and what cookies might be stored on your device, visit www.aboutcookies.org or www.allaboutcookies.orgDuring the course of your study you may be asked to use third party websites or services or access linked content (eg. Youtube) which may collect personal data about you. That site’s own privacy notice will explain you how they use your data. Responsibilities. The College as a corporate body is the data controller under the Data Protection Act, and the Board of Governors is therefore ultimately responsible for implementation. The designated data controller who is appointed to ensure compliance with the Act is the Executive Director of Finance; and appointed to deal with day-to-day matters are the Corporate Services Manager and the Director of Human Resources and Organisational Development. The designated members of staff who ensure compliance with the Act are the MIS/Funding Manager and the Systems Development and Support Manager. Further information, If you have any questions about Data Protection at the College, please contact:[email protected] Data ProtectionBurnley CollegePrincess WayBurnleyBB12 0ANIf you have a data protection concern that cannot or have not been resolved by the College, you have the right to raise it with the Information Commissioner’s Office.
